Privacy Policy

SunRidge Farms™ and Falcon Trading Company assert that our customers’ personal information is kept safe and is for the sole use of SunRidge Farms™ and Falcon Trading Company, Inc. We will not sell or otherwise distribute your information to any other entity for any reason. Personal Information is gathered from our customers at time of checkout for shipping and/or billing purposes only. At that time, a user may also choose to opt-in to our newsletter. Newsletter opt-ins are also kept confidential, and will be used only to send our legitimate newsletter to our customers. We will not sell this information to any other company or individual.

Other portions of this website also allow users to submit information to the site. In those instances we require the user to enter a valid email address. This address is collected in order to verify the legitimacy of the user’s post to the site, and/or to provide us with a means of answering the particular user’s question(s). This user’s address is not added to our newsletter list, nor will it be re-distributed for any reason. Our Contact Us form is an example of this.

We wish to make it clear that we strongly oppose the use of unsolicited bulk email (SPAM), and will not, for any reason, abuse the privacy of our customers.

If you allow your email address to be visible on this website as part of an article, forum, recipe, etc, you must understand that the address is visible to the public and may be scooped up by a SPAM service without our consent. For this reason we recommend using a second “public” email address for these purposes. For example, if your personal address is joe@joesdomain.com, we recommend creating a 2nd address for public@joesdomain.com for display in all public areas of any website on the internet.

If you feel you’ve received unsolicited junk email as a result of using our website, please contact us and report the incident.

Information Collection

We only will collect personally identifiable information (such as name, title, company name, address, telephone number, e-mail address or credit card information) that you voluntarily provide through our Web site or e-mail correspondence. We will collect general information (such as the type of browser you use, the files you request, and the domain name and country from which you request information) to improve our Web site and better meet your needs.

On some pages, you can submit information about other people. For example to alert a friend of a useful product or information page, you will need to submit the recipient’s name and email address.

This website utilizes SSL (Secure Socket Layers) technology to encrypt all communication between the user’s PC and the website. An SSL Certificate establishes a private communication channel enabling encryption of the data during transmission. Encryption scrambles the data, essentially creating an envelope for message privacy.

Use of Information

The information you supply will be used by us to fulfill your orders for our products and services, respond to your inquiries, supply you with requested information the products and services. We may also use the information to inform you about new features, products or services if you explicitly instructed us to do so.

Return/Refund Policy

All sales are final. If you receive a defective product please contact us.

Delivery Policy

Items are shipped the next business day using UPS. Shipping time depends on what option you choose in the checkout process.

If you have questions about this policy, please direct inquiries to the Webmaster.

©2017 SunRidge Farms™ | Website by DW Green Company | All rights reserved | 423 Salinas Rd, Royal Oaks, CA 95076 | Privacy Policy